What is your processing time before shipping?

Our processing time is 3-5 business days before your order is shipped. We carefully handcraft each product to ensure top quality, so we appreciate your patience!

How long does shipping take?

Once your order is shipped, delivery typically takes 2-7 business days, depending on your location. You will receive a tracking number once your order has shipped.

Do you offer local pickup?

Yes! If you’re in the Columbus/Phenix City area, we offer local pickup options. Just select "local pickup" at checkout, and we’ll notify you when your order is ready.

What type of wax do you use for your candles?

We use high-quality coconut apricot wax, known for its smooth finish and excellent scent throw, giving you a clean and long-lasting burn.

Are your candles eco-friendly?

Yes! Our candles are made with coconut apricot wax, which is biodegradable and burns cleaner than traditional paraffin wax. We also use lead-free cotton wicks and phthalate-free fragrance oils.

How can I make my candle last longer?

To maximize the life of your candle, always trim the wick to 1/4 inch before each burn, and allow the wax to melt evenly across the surface for the first burn to avoid tunneling. For more tips, check out our Candle Care page!

Do you offer returns or exchanges?

Due to the handmade nature of our products, we do not accept returns or exchanges. However, if there is an issue with your order, please contact us, and we’ll be happy to assist!

Can I include a gift message with my order?

Yes! We offer a gift message option at checkout so you can add a personal note to your order. Perfect for sending a thoughtful gift to a loved one!

STILL HAVE QUESTIONS?

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